Click on the Contacts Tab

Select “All Contacts” View and click Go!

Find the duplicate records

Open the 2nd Account in a new Tab to rename

Go to the new Tab with the Account record and click Edit

Change the Account Name and click Save

Go back to Contacts and find the duplicate contacts

Remember the Account Name of the 1st contact

Double click the pencil icon for the 2nd contact Account Name

The Edit Account Name dialog will appear and Click the lookup icon

In the Lookup popup, search for the Account Name of the 1st contact. Click Go! and select the Account Name

Click Save

Click on the 1st Contact’s Account Name

On the Account, you will see the two contact records listed

Click the Merge Contacts button

The Merge My Contacts wizard will be presented. Make sure the duplicate contacts are checked. And click Next.

Select the radio buttons for the data you would like to keep and click Merge

Click OK in the confirmation dialog to merge the records