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Lightning: Scheduling Appointments Using a Treatment Schedule Template

Updated over 3 months ago

Treatment Schedule Templates allow your clinic to apply an entire multi-visit care plan in just a few clicks. This ensures consistency, saves time, and reduces scheduling mistakes.

Steps to Schedule an Appointment Using a Treatment Schedule Template

1. Click the Calendar + tab

From the App Launcher or navigation bar, click the Calendar+ tab.

Step 1 — Click the Calendar+ tab

2. Click on the desired date and time

Select the exact start date and time slot for the first appointment in the treatment plan.

3. Enter or select the patient

  • New patients: Fill in all required patient details (name, phone, email, etc.).

  • Existing patients: Start typing the patient’s name in the Patient Name field and select them from the dropdown that appears.

Step 3 — Enter or select patient

4. Click the Advanced tab

Switch to the Advanced tab/section in the appointment window.

Step 4 — Click Advanced tab

5. Select Treatment Schedule Template

In the Template dropdown, choose the desired Treatment Schedule Template.

Step 5 — Select Treatment Schedule Template

6. Click Create Appointment

Click Create Appointment (or Save) to generate the entire series of appointments defined in the template.

Step 6 — Click Create Appointment

All visits in the treatment plan will now appear on the calendar automatically. Your team can review or adjust individual appointments afterward if needed.

Tip: If you don’t see the Treatment Schedule Template option, make sure at least one template has been created in Setup → Custom Metadata Types → Treatment Schedule Template.

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